Do you have any questions?

With DigiWalk you can implement digitally guided city tours, exhibition guides, walks, pub tours or personal audio guides and then offer them to visitors. It is (almost) anything possible. Everything works intuitively and easily in one web interface. This makes it easy to constantly expand the content and keep it up-to-date.

Through our apps, your content is then easily accessible to every visitor without registration – free of charge and ad-free!

There are many reasons to create your own guidewith DigiWalk. Here are a few examples:

• You are planning an exhibition. Why not give your guest little more information about your pieces using DigiWalk?
• You are a tourist information and have an incredible knowledge of your city, your place or your community? Share your knowledge and create a city tour as an audio guide. Simply let guests and interested parties experience more with your knowledge.
• You rent rooms or apartments to guests and want to offer added value? Give them your own city tour or shopping tour with DigiWalk.
• You want to give visitors more information on your product at your convention booth? Create a QR-code using DigiWalk, print it, hang it and all the attendees of the convention have all the information at their disposal using the DigiWalk-App!

Yes! Anyone can register for free and create their own guides as audio guides.

If it happens that guided tours are published that do not comply with the social guidelines or violate the copyright, we are dependent on your cooperation – if you notice such an audio guide, please report it and we will take care of it as soon as possible.

First create an account with DigiWalk by registering for free. After your successful account activation - you are set up and ready to start:

• Create new guide / audiogudie.
• Add stations.
• Add texts, music, audio, images and videos.
• Enter data for navigation.
• Publish - done!

We provide the DigiWalk app for Android as well as Apple smartphones.

The following operating system versions are required to install the DigiWalk app:

For Android: 4.4 and later
For iOS: 10 and later

Walks are guided tours (e.g. city tours, hikes, art paths etc.) created by our users, which can then be presented to the public. All that a visitor needs is our cost and ad free app (available for Apple and Android devices).

Stations are the specific locations in your Walk at which you want to show something to your visitors, e.g. a historic building, a specific tree or a piece of art.

Of course! A deletion of your data can be requested at any time.

No registration or account is required for using app and view walks. Only for walk creators we require a registration for technical reasons.

Integrate audio, music, voice comments, images or image galleries, texts and videos.

Yes, you can. Your guide or audio guide can be translated into all available valid languages. Visitors have the opportunity to select the language individually in the DigiWalk app.

QR codes for your guides are automatically generated via the web interface. Visitors have the possibility to scan your QR codes using the scanner integrated in the app in order to start a your very own guides.

There is also the possibility for visitors to view audio guides in your area. In addition, there is a classic text search function in the app.

Yes, the integrated GPS navigation in the DigiWalk app does not require any local knowledge.

We offer you the opportunity to tell your visitors how to experience your guided tour. For example:

• All stations should be visited in your given order.
• Your tour can only be started at the 1st station.
• Etc.

DigiWalk can be used by anyone free of charge and at no hidden cost. Promised! In addition, we offer the possibility to upgrade the DigiWalk account with premium plans and thus to unlock additional professional features (own logo, own colors), as well as an increased number of active tours and more station capacity. The premium plans are therefore optimally suited for commercial use, for example:

• Tourist information
• Retail
• Hotel
• Fair organisers

With the free plan you have the possibility to create unlimited guided tours. However, only one tour or audio guide can be active at a time and can contain a maximum of 15 stations.

With a premium plan you have the possibility to increase the scope of services. For example, our Opti plan offers you up to 15 active guided tours or audio guides, each with up to 30 stations.

In addition, premium plans also unlock the professional features such as branding (own logo, own colors, etc.).

After successful registration, you have the possibility to subscribe to a premium plan in our webinterface. As default our free plan is active, after a subscription to a premium plan you will get charged for the associated amount.

Yes! If you want to implement a non-profit project with DigiWalk and you need a premium plan for this, please contact us. We will check your request and grant you a special free plan.

Your branding is automatically active after you subscribed successfully to a premium plan. In your account settings, you can easily customize your branding.

The following individualizations can be made at the moment:

• Logo
• Title image
• Primary color
• Secondary color
• Add-on for imprint and data protection
• If desired, your created tours will no longer be available in the public free branding (DigiWalk)

Visitors have the opportunity to change the tour provider of the DigiWalk app. There are two ways to do this:

• Public branding are listed in the app.
• Private brandings can be activated by scanning their QR codes via our integrated QR scanner in the app.

The branding of an app will remain active until the visitor decides to join another tour provider or your booked premium plan has expired.

If you have explicitly set your branding to "Public", each visitor can select your branding from the tour provider list included in the app.

By default, your branding is set to "Private" and can therefore can only be activated via scanning the QR code.

Yes, if desired – as soon as you subscribed to one of our premium plans, your tours are now only available in your branding. If you want, you can still show your tours in our DigiWalk branding.